Shipping Policy
1. Shipping Coverage
Dar Jana offers abayas and modest fashion collections to customers in Bahrain and selected GCC destinations. Delivery availability depends on the destination and the options available at checkout.
2. Order Processing
Orders are processed after the order details and payment have been confirmed. Processing times may vary depending on product availability, order volume, weekends, and public holidays.
3. Delivery Times
Estimated delivery times will be communicated to customers or displayed during checkout where available. Delivery times may vary depending on the destination, courier services, customs clearance, and other circumstances beyond our control.
4. Shipping Charges
Shipping charges depend on the delivery destination and the shipping method selected. Applicable charges will be displayed at checkout or communicated to the customer before the order is confirmed.
5. Order Confirmation and Tracking
Customers may receive order confirmation and delivery updates through the contact details provided when placing an order. Tracking information will be shared when available from the shipping provider.
6. Delivery Information
Customers are responsible for providing a complete and accurate delivery address and a reachable phone number. Additional delivery attempts or charges may apply if delivery cannot be completed because the information provided is incorrect or the recipient is unavailable, subject to the courier’s terms.
7. Delivery Delays
Dar Jana is not responsible for delivery delays caused by courier operations, customs procedures, public holidays, weather, or other circumstances beyond our reasonable control. We will assist customers with available delivery updates when possible.
8. Contact Us
For shipping questions or order updates, please contact us:
Email: support@darjanafashion.com
Phone / WhatsApp: +973 3330 0160
Website: https://darjanafashion.com